Last Updated: May 21, 2025
How to Reach Me
For any questions, issues, or feedback regarding my apps, please email me directly at:
Singapore Time (UTC+08:00) — I usually respond when I can...
Before You Email
To help me assist you as quickly as possible, please include (where relevant):
- App name & version (see settings → about)
- Device model & iOS version
- Steps to reproduce the issue (screenshots or screen-recordings are gold ✨)
- Your App Store purchase receipt (for billing/refund questions)
Frequently Asked Questions
🛠 Bug Reports
I love squashing bugs. Send the steps and I'll aim to patch them in the next update.
💳 Billing & Subscriptions
All payments are handled securely by Apple. For refunds, start with Apple's refund request page. If you get stuck, email me and I'll guide you.
🔐 Privacy Questions
See the Privacy Policy. Still unsure? Drop me a line.
🌟 Feature Requests
I'm always collecting ideas. Tell me why the feature matters to you (use-case, pain point) and it'll go straight to the roadmap.
Quick Troubleshooting
- Force-quit & relaunch the app.
- Ensure you're on the latest version from the App Store.
- Restart your device to clear cached issues.
- Still broken? Email me with the details above.