Last Updated: May 21, 2025
How to Reach Me
For any questions, issues, or feedback regarding my apps, please email me directly at:
Singapore Time (UTC+08:00) — I usually respond when I can....
Before You Email
To help me assist you as quickly as possible, please include (where relevant):
- App name & version (see settings → about)
- Device model & iOS version
- Steps to reproduce the issue (screenshots or screen‑recordings are gold ✨)
- Your App Store purchase receipt (for billing/refund questions)
Frequently Asked Questions
🛠 Bug Reports
I love squashing bugs. Send the steps and I'll aim to patch them in the next update.
💳 Billing & Subscriptions
All payments are handled securely by Apple. For refunds, start with Apple's refund request page. If you get stuck, email me and I'll guide you.
🔐 Privacy Questions
See the Privacy Policy. Still unsure? Drop me a line.
🌟 Feature Requests
I'm always collecting ideas. Tell me why the feature matters to you (use‑case, pain point) and it'll go straight to the roadmap.
Quick Troubleshooting
- Force‑quit & relaunch the app.
- Ensure you’re on the latest version from the App Store.
- Restart your device to clear cached issues.
- Still broken? Email me with the details above.
Legal & Policies
Your use of my apps is governed by their respective End‑User License Agreements (EULAs) and the Privacy Policy. By emailing me, you agree to share the information you provide for the sole purpose of resolving your support request.